Policies and contact

Last updated 14 November 2026

Contact

Email shiningpages.in@gmail.com. We reply within two working days. If your question is about an order, include the email address or phone number you used at checkout.

Refund policy

Our products are digital downloads, delivered as soon as you pay, so they cannot be returned.

• There is no refund for a change of mind.
• You get a full refund if you are charged twice for the same order.
• You get a full refund if the file is faulty and we cannot give you a working copy.

To ask for a refund, email us within 7 days of purchase with your order details. A free 10-page sample is available so you can check the kit before you buy.

Delivery

Payment and delivery are handled by Superprofile. Your PDF arrives instantly by email after payment. If you cannot find it, check your spam folder, then email us and we will send it.

Privacy policy

Browsing: you can use this website without giving any personal details. It stores your choice of light or dark mode on your own device.

Offers list: if you use the Get offers form, we save the name, email address and WhatsApp number you enter, with the date. We use them to send you new products, offers and order help on WhatsApp and email, and for nothing else. The details are stored with our hosting provider, Cloudflare. Your browser also remembers them so the form is not shown again on that device.

Stopping messages: email shiningpages.in@gmail.com at any time and we will stop messaging you and delete your details.

Buying: when you buy, you give your name, email, phone number and payment details to Superprofile, which processes the payment under its own privacy policy. We receive your order details from Superprofile and use them to deliver your purchase, answer your questions and keep the records the law requires.

We do not sell your details to anyone.

Terms of use

• Personal use: each purchase is for use in your own home. You may print the pages as often as you need for your own children. You may not share, resell or upload the files.
• Teachers: for classroom use, please write to us about a school licence.
• Educational material: our kits teach and practise skills. They are not medical, therapy or diagnostic programmes, and results differ from child to child.
• Prices: all prices are in Indian rupees and may change. The price you pay is the one shown at checkout.
• Copyright: all kits and pages are © Shining Pages.
• Law: these terms are governed by the laws of India.